I’m thinking of integrating our Magento 2 store with a customer service platform to better manage support tickets and live chat. What are some of the best customer service platforms that work well with Magento, and how easy is the integration process?
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Integrating a customer service platform with Magento 2 can vastly improve how you manage support tickets and live chat. Magento 2 doesn’t come with built-in customer service tools, but as magento 2 sort by best seller mentions, there are several platforms that integrate seamlessly with it, such as Amasty’s integration tools. These platforms can streamline communication with customers, making it easier to track issues, offer live chat, and provide a better overall support experience for your users.